Privacy Policy

1. Introduction

Lease Tab ("we", "us", or "our") operates an AI-powered leasing platform that serves property management companies and apartment communities. We are committed to protecting the privacy of our users, their prospects, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Information You Provide

When you create an account, request a demo, or use our services, we may collect:

• Company name, contact name, email address, and phone number
• Property portfolio details and management software preferences
• Marketing and outreach campaign data
• Communications with our support and sales teams

2.2 Information Collected Automatically

• IP address, browser type, and device information
• Usage data including pages visited and interaction timestamps
• Cookie and tracking technology data (subject to your consent)
• Call transcripts and recordings from AI-assisted leasing calls

3. How We Use Your Information

• To provide, operate, and maintain the Lease Tab platform and AI leasing assistant
• To process leads, schedule tours, and manage prospect communications
• To send administrative communications, updates, and security alerts
• To respond to inquiries and provide customer support
• To improve our services, develop new features, and conduct analytics
• To comply with legal obligations and enforce our Terms of Service

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who support our platform operations (e.g., hosting, analytics, AI providers)
• Property management software integrations (e.g., AppFolio, Yardi, Entrata) when authorized by you
• Legal authorities when required by law or to protect our rights
• Business transferees in the event of a merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments. Our platform is SOC 2 compliant and follows GDPR-ready data handling practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. AI Call Recordings and Transcripts

Our AI leasing assistant may record and transcribe calls with prospects for quality assurance, training, and lead management purposes. Call participants are notified that the call may be recorded. Recordings and transcripts are stored securely and accessible to authorized administrators within your organization.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• Restrict or object to certain processing of your data
• Withdraw consent for cookie tracking

To exercise these rights, contact us at the details provided below.

8. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Account data is retained for the duration of your subscription and a reasonable period thereafter unless a deletion request is made.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable law during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page.